Conditions of Use

Please read these terms carefully before using our website. By accessing, browsing, or using this website, you agree to comply with these terms. Your use of this website confirms that you have read, understood, and accepted these conditions.

Use of Website Content

Visiting our website is your personal decision. Any privacy concerns are governed by this notice and our Privacy Policy, including limitations on damages, dispute resolution, and applicable laws. For any queries about the Privacy Policy, feel free to contact our customer service team, who will be happy to assist you.

As policies may change from time to time, we recommend reviewing them regularly when using the site. We collect navigation and technical data (e.g., connection times, page loads) to understand user behavior and improve our services. Unless otherwise stated, all site content—including images, text, graphics, and software—is owned or licensed by the company and is protected by intellectual property laws.

The content on this site is meant for personal, non-commercial use only. You may download or copy materials for personal use, but no rights are transferred. Any reproduction, distribution, or commercial use of site content without permission is strictly prohibited.

Electronic Communication

When you visit our website or send emails, you're communicating with us electronically and consent to receive replies through email or site notices. This electronic communication holds the same legal value as written documentation.

Please note, we are only responsible for communications sent through our official domain emails or the toll-free number mentioned on our website. We are not liable for damages caused by communication from unofficial sources.

Copyrights and Trademarks

All content on this site—including text, images, graphics, icons, downloads, and software—is the property of the company or its content providers and is protected by international copyright laws. Trademarks used are the property of their respective owners and may not be used without permission.

Policy Updates and Validity

We encourage customers to review all policies available on our site. We reserve the right to update these policies or our website at any time. If any part of these terms is deemed invalid or unenforceable, it will not affect the remaining conditions.

Revision Policy

We offer unlimited free revisions, provided the request is made within 20 days of delivery (45 days for large orders). Requests beyond this timeframe will be considered final approval. Revision requests must align with the original order requirements. All revisions are completed based on urgency:

  • 24-hour orders: revision within 24 hours
  • 24–48-hour orders: revision within 48 hours
  • 48+ hour orders: revision within 72 hours

Amendment Policy

We also provide unlimited amendments under the same timelines as revisions. Requests made after these timeframes will not be eligible. Amendments will follow the urgency-based turnaround listed above.

Referral and Promotional Credits

Credits received through referral programs or other promotional offers are non-refundable and cannot be withdrawn as cash.

Quality Assurance

We ensure all content meets the specified requirements and is proofread before delivery. Our quality control team checks for plagiarism using advanced tools and manual reviews. Once paid for, the content becomes the customer’s property.

Customer Accounts

Customers are responsible for maintaining the confidentiality of their accounts and passwords. Any activity under the account is the customer's responsibility.

Best Price Guarantee

We offer competitive pricing with added free features. If a customer finds another service offering the same features, we’ll provide an additional 10% discount. However, promotional offers cannot be combined with other discounts.

Disclaimer

1. Services are used at the customer’s own risk. We do not guarantee that:

  • a) Services will meet your expectations,
  • b) Services will be error-free or uninterrupted,
  • c) Information obtained will be reliable or accurate.

2. Any material downloaded is at the user’s risk. We are not responsible for damages caused to devices or data loss.

3. No advice or information provided by us creates any warranty unless stated in writing.

Limitation of Liability

We are not liable for any damages (direct or indirect) resulting from the use or inability to use our website or services. In any case, our liability will not exceed the amount paid by the customer for the service.

Contacting Us

All communication from order placement to completion can be done through the following channels:

Phone: +1 (630) 379-9175

Email: info@primetechinnovate.com

Note: Use of stolen credit cards is a criminal offense. We cooperate with authorities to report any fraudulent activity.